Have you ever wondered why top corporations invest so much in training their employees? Did you ever ask yourself on the possible things that could happen if these businesses do not give this particular matter the time of their day?
Many experts believe that employee training is a big contributor to the success of businesses. These are delivered in different levels – for new candidates who just joined the organization, for existing employees to help them remember existing knowledge, when there’s an update that employees need to adjust to, and for senior employees who are candidates for a promotion.
Varied sources suggest that this benefits the company, the employees, and even the customers to a certain extent.
Things That Could Happen When You Invest In Employee Training
1. Your employees become more effective at their jobs.
Training provides employees the necessary tools they need to be more effective at what they do. This will mean that they are will be less prone to making errors in the future.
2. Employees experience an increases job satisfaction.
Studies show that job satisfaction often leads to lesser incidences of absenteeism. Remember that when an employee is absent from work, this could compromise the business as a whole.
3. Your business becomes more productive.
When employees know what they are doing, you can trust them to get more tasks done which could increase the overall productivity of your business.
4. Some of your employees become eligible for promotion.
When your company grows, you no longer need to hire new managers – the candidates who have received training could already be there working with you.
5. Retention is at a desirable rate.
With job satisfaction often follows better retention rate. While you may have to let go some of the bad apples, you still could get to keep some of the good ones provided that you can keep them happy at their jobs and providing them with proper training is one way for you to do this.
6. People are likely to conduct business with you.
Effective employees often translate to better customer service. When your customer service is great, people have the tendency to keep on buying your products or services.
Different Ways To Train Employees In The Modern Age
While employee training is very important, in order for this to be effective, you should also deliver this in a manner that employees can easily absorb the knowledge. Many employees are now saying that companies are using outdated techniques. If you do not see beneficial results even when you are already conducting employee training, you make need to make some changes. These modern ways might be able to help:
1. Combine in-person training with online training.
While it is now possible to provide training online through different forms of media like videos, companies find that in-person training it still one of the most effective ways to teach the lessons. This makes sense in such a way that employees can throw questions at the trainer when there are some things that they want to clarify.
However, findings show that about 48% of employees want to extend their training on their own terms, which is why it is also now important to provide them with online training materials which they can study at their own pace.
2. Utilize the power of mobile technology.
More and more people are now attached to their mobile devices. You can take advantage of this and use it as a tool to distribute training materials. There’s also the fact that many employees are now working remotely, which makes in-person training impossible. A mobile training app may come in handy for this purpose.
3. Give them hands-on training.
There are some skills that are best taught through experience. One perfect example of this is using a computer. You can’t expect an employee to type on the computer at a fast pace unless this person has spent several hours in front of the computer. Similarly, a customer service representative needs to learn the environment of the system that he or she will be using when giving phone support.
For technical stuff, let employees explore their new skills in a controlled environment. This will help build their confidence before doing the actual job.
4. Let employees pause and reflect.
A Harvard Study shows that employees who were given enough time to process and reflect on tasks performed were the ones who improved at a greater rate. Many companies fail to recognize that the learning curves of employees are different from one individual to the next. Instead of forcing employees to learn the new stuff, let the information simmer for a bit instead of rushing to cram the next training module.